Refund and Returns Policy

CANCELLATION OF APPOINTMENTS

Sessions may be cancelled with a full refund, allowing more than a 24-hour notice from the time of your scheduled appointment.

If your refund is authorized by Spirit Speaks, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

If you may need to cancel within 24 hours of your scheduled appointment time, I would offer you to attempt to reschedule the session or reach out to me via email to try and accommodate your needs. If you still need to cancel & choose not to reschedule, you will not receive a refund.

No Call/No Show: No refunds will be given.

GIFT CERTIFICATES:

Gift Certificates are transferable and do not expire. Therefore, there are no partial or full refunds for gift certificates purchased as they are redeemable by any person and with no expiration date.

Contact me at HeidiWithSpiritSpeaks@gmail.com for questions related to refunds, returns, reschedules and cancellations.

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